Terms of Service

Last updated: 16 June 2026

Trelis Router ("the Service") is operated by Trelis Ltd (Blackrock, Dublin, Ireland; reg. 705524). By using the Service you agree to these terms.

The Service

Trelis Router provides batch speech-to-text and text-to-speech through bring-your-own-key (BYOK) providers and Trelis-managed models. For BYOK providers, you supply your own provider API keys and we proxy your requests. You are responsible for your use of each third-party provider and for complying with that provider's terms.

Your account & keys

Keep your account credentials and Trelis API keys confidential. Do not share API keys; misuse may result in suspension. You are responsible for activity under your account and for ensuring you have the rights to any audio or text you submit.

Trelis proprietary models

Some models offered through the Service are proprietary to Trelis (for example Multi-speaker ASR). Outputs from these proprietary models may not be used to train, fine-tune, or develop competing models, or otherwise be redistributed, without Trelis's prior written permission or a separate licence.

Outputs & accuracy

Transcripts and generated speech are produced by machine-learning models and may contain errors. They are provided "as is" and you are responsible for reviewing them before relying on them.

Billing

New accounts may receive signup credits. Paid credits are charged via Stripe and applied to your balance. Trelis-managed model usage and BYOK routing fees are deducted from credits, and usage is shown in your account.

Liability

The Service is provided "as is" without warranties. To the maximum extent permitted by law, Trelis's total liability is limited to the amounts you paid for the Service in the preceding 12 months; non-paying users have no recourse to Trelis.

Governing law

These terms are governed by the laws of Ireland, and disputes are subject to the courts of Dublin.

Contact

hello@trelis.com

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